{"id":756,"date":"2023-10-31T21:38:46","date_gmt":"2023-10-31T21:38:46","guid":{"rendered":"https:\/\/www.mdt-solution.com\/terms-and-conditions\/"},"modified":"2026-10-04T21:14:52","modified_gmt":"2026-10-04T21:14:52","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.mdt-solution.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"756\" class=\"elementor elementor-756 elementor-20\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a68791d elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a68791d\" data-element_type=\"section\" 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data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4afe818 elementor-widget elementor-widget-heading\" data-id=\"4afe818\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4614ebd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4614ebd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4114493a\" data-id=\"4114493a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f2ade17 elementor-widget elementor-widget-text-editor\" data-id=\"1f2ade17\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><style>:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756){font-family:Arial,Helvetica,sans-serif!important;color:#15191b}:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756)>.elementor-section:first-of-type,:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756)>.elementor-section:first-of-type>.elementor-background-overlay{background:#15191b!important;background-image:none!important}:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756)>.elementor-section:first-of-type>.elementor-container{min-height:280px!important;padding:60px 20px}:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756) h1{color:#f5f3ee!important;font:600 clamp(38px,6vw,76px)\/1.08 Arial,sans-serif!important;letter-spacing:-.05em!important;text-align:left!important}:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756)>.elementor-section:nth-of-type(2){background:#f5f3ee!important;padding:70px 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0}:is(.elementor-3,.elementor-20,.elementor-769,.elementor-756)>.elementor-section:nth-of-type(2){padding:40px 12px!important}}<\/style> <style>.mdt-legal .mdt-terms-clauses{list-style:none;padding:0}.mdt-legal .mdt-terms-clauses>li{padding:0 0 20px;border-bottom:1px solid #cccac2;margin-bottom:36px}<\/style><\/p><div class=\"mdt-legal\"><div class=\"mdt-legal-meta\">Legal information \u00b7 MDT Solution \u00b7 Layout and language reviewed 4 October 2026<\/div><div class=\"mdt-legal-layout\"><aside class=\"mdt-legal-nav\" aria-label=\"Terms contents\"><strong>ON THIS PAGE<\/strong><a href=\"#primjena\">Application<\/a><a href=\"#ugovor\">Contract formation<\/a><a href=\"#rokovi\">Services and deadlines<\/a><a href=\"#saradnja\">Client cooperation<\/a><a href=\"#naknada\">Fees<\/a><a href=\"#troskovi\">Additional costs<\/a><a href=\"https:\/\/www.mdt-solution.com\/en\/privacy-policy\/\">Privacy policy \u2197<\/a><\/aside><article><div class=\"mdt-legal-card\"><p><strong>General terms of cooperation<\/strong><br \/>Ra\u010dunarsko programiranje \u201eMDT Solution\u201c Maja Mi\u0161i\u0107 s.p. Banja Luka<br \/>Stevana Bulaji\u0107a 54, 78000 Banja Luka, Bosnia and Herzegovina<br \/>JIB: 4513048880004<br \/><a href=\"mailto:info@mdt-solution.com\">info@mdt-solution.com<\/a><\/p><\/div><ol class=\"mdt-terms-clauses\"><li id=\"primjena\"><h2>Application<\/h2><ul><li>These general terms and conditions (GTC) apply to all contracts between the Client and Ra\u010dunarsko programiranje \u201eMDT Solution\u201c Maja Mi\u0161i\u0107 s.p. Banja Luka, JIB 4513048880004, Stevana Bulaji\u0107a 54, 78000 Banja Luka, Bosnia and Herzegovina (the Agency), covering projects, orders, proposals, deliveries and other agreed services.<\/li><li>The Agency provides internet marketing, web design, programming, sales and organisational services. Agreements relating to a contract are based on these terms, the service description and separate agreements. The Agency is not obliged to provide services outside the contract.<\/li><li>The version of these terms in force when the contract is concluded applies.<\/li><li>The Client\u2019s general terms do not become part of the contract, even in the absence of written objections. They are recognised only if expressly approved by the Agency.<\/li><\/ul><\/li><li id=\"ugovor\"><h2>Contract formation and information<\/h2><ul><li>General offers are subject to change and are non-binding.<\/li><li>A contract is considered concluded when, following the Agency\u2019s offer or cooperation agreement, the Client confirms it in writing and\/or work begins by mutual consent. Email confirmation is sufficient for written form within the overall contractual relationship, unless otherwise agreed by the parties. Telephone agreements must be confirmed in writing.<\/li><li>The cooperation agreement forms the basis of the Agency\u2019s work.<\/li><li>Prices are calculated according to the Agency\u2019s price list applicable when the contract is concluded and apply only to the agreed services. Additional services not defined by the contract are charged according to the price list applicable at that time.<\/li><li>The exercise of rights and obligations begins on the date both parties sign the contract.<\/li><\/ul><\/li><li id=\"rokovi\"><h2>Agency services and deadlines<\/h2><ul><li>The Agency must perform the ordered services according to the project description and the contractual scope. Additional costs resulting from different requirements or changes requested by the Client are borne by the Client.<\/li><li>Only authorised persons, or persons expressly designated by them, may agree on services with the Client on behalf of the Agency.<\/li><li>A delivery deadline must be stated in writing and identified as binding. The Agency must perform the services on time.<\/li><li>The Agency is not responsible for delays caused by force majeure or the Client\u2019s failure to provide necessary materials or instructions on time.<\/li><\/ul><\/li><li id=\"saradnja\"><h2>Client cooperation and responsibility<\/h2><ul><li>The Client must provide in writing all data, information and instructions needed to perform the agreed services and is responsible for their accuracy.<\/li><li>If the Client discovers that supplied data, information or instructions are inaccurate, incomplete, ambiguous or infeasible, the Client must immediately inform the Agency and explain any possible consequences.<\/li><li>The Client appoints one or more contact persons and their substitutes who are responsible for the contractual relationship and\/or authorised to make decisions.<\/li><li>The parties or their contact persons regularly communicate and report on progress and obstacles to contract performance.<\/li><li>During the project and for 12 months after its completion, the Client undertakes not to engage Agency personnel directly or indirectly without prior consultation with the Agency.<\/li><\/ul><\/li><li id=\"naknada\"><h2>Fees<\/h2><ul><li>All Agency services are subject to a fee unless expressly agreed otherwise in writing. Fees are determined by individual contracts. The Agency\u2019s price list applicable when the contract is concluded applies.<\/li><li>Additional services requested by the Client and not defined by the contract are charged separately.<\/li><li>All prices include VAT.<\/li><li>If statutory sales tax changes, the Agency may adjust service or product fees from the date the new law takes effect.<\/li><li>The Agency is not obliged to provide or activate contractual services before payment is received, unless expressly agreed otherwise in the contract.<\/li><\/ul><\/li><li id=\"troskovi\"><h2>Incidental, special and additional costs<\/h2><ul><li>The Client bears additional costs arising after performance of the contractual services unless the contract provides otherwise.<\/li><li>The Client must pay third-party costs necessary to perform the contractual services and, where needed, authorise the Agency to act in the Client\u2019s name and on the Client\u2019s account. If the Agency pays third-party costs or an advance, the Client must reimburse them.<\/li><\/ul><\/li><\/ol><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and conditions Legal information \u00b7 MDT Solution \u00b7 Layout and language reviewed 4 October 2026 ON THIS PAGEApplicationContract formationServices and deadlinesClient cooperationFeesAdditional costsPrivacy policy &#x2197; General terms of cooperationRa\u010dunarsko programiranje \u201eMDT Solution\u201c Maja Mi\u0161i\u0107 s.p. Banja LukaStevana Bulaji\u0107a 54, 78000 Banja Luka, Bosnia and HerzegovinaJIB: 4513048880004info@mdt-solution.com Application These general terms and conditions (GTC) apply [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-756","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/pages\/756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/comments?post=756"}],"version-history":[{"count":7,"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/pages\/756\/revisions"}],"predecessor-version":[{"id":1271,"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/pages\/756\/revisions\/1271"}],"wp:attachment":[{"href":"https:\/\/www.mdt-solution.com\/en\/wp-json\/wp\/v2\/media?parent=756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}